866-944-7876
Northeast Ohio's "Paramedics of Property Damage"
George Cruz, Emilio Soli - Managing Partners
Thursday, October 14, 2010
How Do I Get Rid of Mold?
It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust. The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. If there is mold growth in your home, you must clean up the mold and fix the water problem. If you clean up the mold, but don’t fix the water problem, then, most likely, the mold problem will come back.
Can Mold Cause Health Problems?
Molds are usually not a problem indoors, unless mold spores land on a wet or damp spot and begin growing. Molds have the potential to cause health problems. Molds produce allergens (substances that can cause allergic reactions), irritants, and in some cases, potentially toxic substances (mycotoxins).
Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash (dermatitis). Allergic reactions to mold are common. They can be immediate or delayed. Molds can also cause asthma attacks in people with asthma who are allergic to mold. In addition, mold exposure can irritate the eyes, skin, nose, throat, and lungs of both mold-allergic and non-allergic people. Symptoms other than the allergic and irritant types are not commonly reported as a result of inhaling mold.
Research on mold and health effects is ongoing. This brochure provides a brief overview; it does not describe all potential health effects related to mold exposure. For more detailed information consult a health professional. You may also wish to consult your state or local health department.
Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash (dermatitis). Allergic reactions to mold are common. They can be immediate or delayed. Molds can also cause asthma attacks in people with asthma who are allergic to mold. In addition, mold exposure can irritate the eyes, skin, nose, throat, and lungs of both mold-allergic and non-allergic people. Symptoms other than the allergic and irritant types are not commonly reported as a result of inhaling mold.
Research on mold and health effects is ongoing. This brochure provides a brief overview; it does not describe all potential health effects related to mold exposure. For more detailed information consult a health professional. You may also wish to consult your state or local health department.
944-748-7876
Northeast Ohio's "Paramedics of Property Damage"
George Cruz, Emilio Soli - Managing Partners
Why is Mold Growing in My Home?
Molds are part of the natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet. There are many types of mold, and none of them will grow without water or moisture.
866-944-7876
Northeast Ohio's "Paramedics of Property Damage"
George Cruz, Emilio Soli - Managing Partners
Tuesday, October 5, 2010
Wet Basements in Northeast Ohio - PuroClean To Clean & Dry
Earth is blessed with plenty of water. Water is very essential to everybody’s life. Definitely you can never think about living in this world without water. Water is needed for every purpose.
Overflow of water can takes place without your knowledge at times. This can happen if an underground pipe burst due to heavy snowfall or decrease in temperature. The water will slowly start moving out of the pipe. Gradually it will rise to the ground and can cause damage to your flooring, foundation etc. your carpet will be able to absorb the water up to certain level and at this point you realize about the occurrence of water burst. This is just one incident that can happen to anyone. There are so many such incidents that have already happened in the past. Apart from this water damage cleanup can also cause damages in the means of flood due to heavy rainfall, if the hurricane hits the shores and many more. Such incidents can cause lot of fire & flood restoration and destruction to building. This water can also cause clean fire damage to other machines in the house. You will not be able to stop the incoming water since it is coming from a powerful source.
The best option to get the things done is by calling a clean fire damage service immediately rather than trying to get things done by ourselves. The restoration team will provide the best and speedy service since they have got training for doing all these activities. You can search online to check for a restoration service. fire & flood restoration is one of the emergency team functioning 24 hours a day in order to help the people to fix the problem by cleaning and repairing the damaged parts.
If you have an insurance coverage for household, then you are partly lucky. Still it can cause problem for those who doesn’t have an insurance coverage or the plan doest cover these clean fire damage and the restoration works. The best approach is to try avoiding all the manageable damages by checking and cleaning the entire house on a regular.
Rexriely is a leading service provider for water damage cleanup. You should be getting enough details about flood emergency a prospect to follow up with them instantly and easily.
Overflow of water can takes place without your knowledge at times. This can happen if an underground pipe burst due to heavy snowfall or decrease in temperature. The water will slowly start moving out of the pipe. Gradually it will rise to the ground and can cause damage to your flooring, foundation etc. your carpet will be able to absorb the water up to certain level and at this point you realize about the occurrence of water burst. This is just one incident that can happen to anyone. There are so many such incidents that have already happened in the past. Apart from this water damage cleanup can also cause damages in the means of flood due to heavy rainfall, if the hurricane hits the shores and many more. Such incidents can cause lot of fire & flood restoration and destruction to building. This water can also cause clean fire damage to other machines in the house. You will not be able to stop the incoming water since it is coming from a powerful source.
The best option to get the things done is by calling a clean fire damage service immediately rather than trying to get things done by ourselves. The restoration team will provide the best and speedy service since they have got training for doing all these activities. You can search online to check for a restoration service. fire & flood restoration is one of the emergency team functioning 24 hours a day in order to help the people to fix the problem by cleaning and repairing the damaged parts.
If you have an insurance coverage for household, then you are partly lucky. Still it can cause problem for those who doesn’t have an insurance coverage or the plan doest cover these clean fire damage and the restoration works. The best approach is to try avoiding all the manageable damages by checking and cleaning the entire house on a regular.
Rexriely is a leading service provider for water damage cleanup. You should be getting enough details about flood emergency a prospect to follow up with them instantly and easily.
NE Ohio's "Paramedics of Property Damage"
866-944-7876
Emilio Soli, George Cruz - Managing Partners
Friday, October 1, 2010
PuroClean's George Cruz Named 2010 Cleveland Hispanic Businessman of the Year
George Cruz - Managing Partner
Since launching Cleveland’s PuroClean Professional Services, part of the nation’s fastest growing property emergency franchise, three years ago, co-owner George Cruz has seen business increase by more than 300 percent. Recognizing his impressive start, along with his dedication to the community, the Ohio Hispanic Chambers of Commerce honored Cruz as the 2010 Cleveland Hispanic Businessman of the Year.
Each year, the Ohio Hispanic Chambers of Commerce (through the local chambers in Ohio) recognizes area professionals who exemplify leadership, dedication and commitment to the Hispanic community. This is the second consecutive year Cruz has been honored by the Hispanic Chamber of Commerce. Last year Cruz and his business partner Emilio Soli, were named Male Entrepreneurs of the Year by the Northeast Ohio Hispanic Chamber of Commerce (NEOHCC).
“Having grown up in Northeast Ohio, this award is meaningful on both a personal and professional level,” Cruz said. “It is especially gratifying considering we have only been in business for just under 3 years.”
The mission of the Northeast Ohio Hispanic Chamber of Commerce, part of the Ohio Hispanic Chamber of Commerce, is to educate and provide opportunities to local Hispanic entrepreneurs so their businesses are equipped for growth and success. Services they offer include business plan writing assistance, financial analysis, business start-up counseling and information on contract and bid opportunities.
Cruz and Soli, former colleagues in the corporate world, decided to open the PuroClean franchise together after losing their jobs in the economic downturn. PuroClean, known as the nation’s “Paramedics of Property Damage,” shows up on the scene of property disasters to take the necessary steps to bring the situation under control and prevent it from becoming worse. PuroClean certified technicians provide emergency services to restore properties damaged by water, fire, smoke, mold, and biohazard events.
“We had one employee when we started and now we have 10,” Cruz said. “We started out in a small storage unit and now we work out of a 4,000-square-foot facility. “There is still so much more room for growth, but this recognition further shows us we’re on the right track.”
PuroClean Professional Services has been a member of the Northeast Ohio Hispanic Chamber of Commerce since early 2008. Since then, Cruz and Soli have made a tremendous impact on the community, working to provide jobs and services to the large Hispanic population in Northeast Ohio. For more information about PuroClean Professional Services, please call 440-748-7876 or visit www.PuroCleanProServices.com
About The Northeast Ohio Hispanic Chamber of Commerce (NEOHCC)
The Northeast Ohio Hispanic Chamber of Commerce has been in existence for over 27 years. The organization’s mission is to promote and support the domestic and international economic development of Hispanic businesses and individuals, and to serve as a link between non-Hispanic entities and the Hispanic market.
866-944-7876
NE Ohio's "Paramedics of Property Damage"
Wednesday, September 29, 2010
5 Dimensions of Customer Service for Any Business
Dimensions of Customer Service
We would like to share some interesting results from a national poll regarding the five most important elements of customer service.
5 Most Important Dimensions of Customer Service
1. Reliability
a. Do what you say you're going to do.
b. Do it when you say you're going to do it.
c. Do it right the first time.
2. Responsiveness
a. Answer your calls or respond in a timely fashion. But mainly, answer your calls so I can speak to a live person.
b. Speed. Respond quickly so I feel reassured.
3. Valued
a. Make people feel as though they are your most important customer. Don't say or imply you are too busy with anything or anyone else. Make their concern your only priority.
4. Empathy
a. "I'm sorry for your experience.... So that I can help you better, would it be okay if I ask you a few questions?" The sincere use of empathy reassures people you care and puts them at ease.
5. Competency
a. Knowledge and exeperience is a necessity for any reputable business to be taken seriously.
PuroClean Professional Services
NE Ohio's "Paramedics of Property Damage
866-944-7876
Fire Safety For Ohio Property Owners
The National Fire Prevention Association has designated October as Fire Prevention Month. In many parts of the country, October begins the "heating season" - when fires are more common than during the rest of the year. October is also the month ushering in the holiday season (counting Halloween), and the holidays themselves are a season of increased fire risk. For instance, more residential fires occur on Thanksgiving Day, than on any other single day of the year - more than double the daily average!
Candles are always beautiful, and they are especially abundant during the holiday season. The top five days for home candle fires are: Christmas, Christmas Eve, New Year's Day, Halloween and December 23rd. During 2003-2007, U.S. fire departments responded to an average of 15,260 home fires started by candles per year. These fires caused an annual average of 166 deaths, 1,289 injuries, and $450 million in direct property damage. Candles caused 4% of reported home fires, 6% of home fire deaths, 10% of home fire injuries, and 7% of direct property damage during this period. We all love the beauty of candles, but it is important to be careful!
So, as we get ready to enter this season, it is very important to keep safety in mind.
The National Fire Prevention Association recommends:
Cooking/Kitchen Safety:
• Always stay in the kitchen when cooking. If you must leave the kitchen for any reason, turn off the stovetop.
• No matter how you are cooking, check the food regularly. Use a timer to remind you to check the food.
• Wear short, close-fitting sleeves when cooking. Loose clothing can easily catch fire.
• Never use water to extinguish a cooking fire.
• If oil starts to boil, remove it from the heat source. Simply lowering the heat will not reduce the temperature fast enough.
• Be careful not to overfill pots with oil. You need room in the pan to add food. Overflowing oil can easily catch fire. If oil catches fire, use an oven mitt to carefully slide a lid over the pan to smother the fire.
• If oil has overflowed and is burning, get everyone out of the house and call the fire department from outside.
• Keep towels, bags, plastic, and food packaging away from flame and heat.
• Never cook when under the influence of alcohol, drugs, or medication.
Candle Safety:
• Always keep a burning candle within sight - never leave it unattended.
• Never burn a candle near anything that can catch fire.
• Always use a candleholder specifically designed for candles and place on a stable, heat-resistant surface.
• Make sure a candle is completely extinguished and is no longer glowing before leaving it.
• Never use a candle as a night light.
Christmas Decoration Safety:
• When decorating, be sure to use only lights rated for indoor use.
• Replace any lights that have worn, frayed, or broken cords.
• Always unplug Christmas tree lights before leaving the home or going to bed.
• Keep live trees moist by watering daily. Do not purchase a tree that is dry.
• Make sure the tree is at least three feet away from any heat source
• Safely dispose of the tree when it begins dropping needles - dried out trees are highly flammable.
• Make sure artificial trees are fire retardant.
• Place the tree near an outlet to avoid running long extension cords.
• Do not burn a Christmas tree in a fireplace. They are practically explosive.
General Fire Safety:
• Install smoke alarms and test them once a month (pick a day, such as the first of each month).
• Change the batteries regularly - many experts recommend changing your smoke alarm batteries twice a year - when you change your clocks for Daylight Saving Time, and back.
• Have a dry or foam fire extinguisher in your kitchen. Check the expiration date to be sure it is current.
• Have an evacuation plan in case of a fire. Practice the plan.
By knowing and using good safety practices, we can help to ensure that everyone has a joyous and safety holiday season. In the event a fire should occur, it is important for property owners to know what to do, what not to do, and who to contact once it is extinguished. PuroClean, known as The Paramedics of Property DamageTM, is a professional mitigation company specializing in property remediation after a home or commercial structure is damaged by fire and smoke. Fire, along with the resulting smoke and soot, can rapidly harm household items - even after the fire has been extinguished. It is imperative to seek help immediately from a professional restoration company such as PuroClean to prevent further damage.
Regardless of the circumstances - dealing with fire/smoke damage, water damage, or mold remediation - call your local PuroClean Professional Services.
866-944-7876
Emilio Soli, George Cruz - Managing Partners
Candles are always beautiful, and they are especially abundant during the holiday season. The top five days for home candle fires are: Christmas, Christmas Eve, New Year's Day, Halloween and December 23rd. During 2003-2007, U.S. fire departments responded to an average of 15,260 home fires started by candles per year. These fires caused an annual average of 166 deaths, 1,289 injuries, and $450 million in direct property damage. Candles caused 4% of reported home fires, 6% of home fire deaths, 10% of home fire injuries, and 7% of direct property damage during this period. We all love the beauty of candles, but it is important to be careful!
So, as we get ready to enter this season, it is very important to keep safety in mind.
The National Fire Prevention Association recommends:
Cooking/Kitchen Safety:
• Always stay in the kitchen when cooking. If you must leave the kitchen for any reason, turn off the stovetop.
• No matter how you are cooking, check the food regularly. Use a timer to remind you to check the food.
• Wear short, close-fitting sleeves when cooking. Loose clothing can easily catch fire.
• Never use water to extinguish a cooking fire.
• If oil starts to boil, remove it from the heat source. Simply lowering the heat will not reduce the temperature fast enough.
• Be careful not to overfill pots with oil. You need room in the pan to add food. Overflowing oil can easily catch fire. If oil catches fire, use an oven mitt to carefully slide a lid over the pan to smother the fire.
• If oil has overflowed and is burning, get everyone out of the house and call the fire department from outside.
• Keep towels, bags, plastic, and food packaging away from flame and heat.
• Never cook when under the influence of alcohol, drugs, or medication.
Candle Safety:
• Always keep a burning candle within sight - never leave it unattended.
• Never burn a candle near anything that can catch fire.
• Always use a candleholder specifically designed for candles and place on a stable, heat-resistant surface.
• Make sure a candle is completely extinguished and is no longer glowing before leaving it.
• Never use a candle as a night light.
Christmas Decoration Safety:
• When decorating, be sure to use only lights rated for indoor use.
• Replace any lights that have worn, frayed, or broken cords.
• Always unplug Christmas tree lights before leaving the home or going to bed.
• Keep live trees moist by watering daily. Do not purchase a tree that is dry.
• Make sure the tree is at least three feet away from any heat source
• Safely dispose of the tree when it begins dropping needles - dried out trees are highly flammable.
• Make sure artificial trees are fire retardant.
• Place the tree near an outlet to avoid running long extension cords.
• Do not burn a Christmas tree in a fireplace. They are practically explosive.
General Fire Safety:
• Install smoke alarms and test them once a month (pick a day, such as the first of each month).
• Change the batteries regularly - many experts recommend changing your smoke alarm batteries twice a year - when you change your clocks for Daylight Saving Time, and back.
• Have a dry or foam fire extinguisher in your kitchen. Check the expiration date to be sure it is current.
• Have an evacuation plan in case of a fire. Practice the plan.
By knowing and using good safety practices, we can help to ensure that everyone has a joyous and safety holiday season. In the event a fire should occur, it is important for property owners to know what to do, what not to do, and who to contact once it is extinguished. PuroClean, known as The Paramedics of Property DamageTM, is a professional mitigation company specializing in property remediation after a home or commercial structure is damaged by fire and smoke. Fire, along with the resulting smoke and soot, can rapidly harm household items - even after the fire has been extinguished. It is imperative to seek help immediately from a professional restoration company such as PuroClean to prevent further damage.
Regardless of the circumstances - dealing with fire/smoke damage, water damage, or mold remediation - call your local PuroClean Professional Services.
866-944-7876
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