Wet Basements in Northeast Ohio - PuroClean To Clean & Dry

Earth is blessed with plenty of water. Water is very essential to everybody’s life. Definitely you can never think about living in this world without water. Water is needed for every purpose.


Overflow of water can takes place without your knowledge at times. This can happen if an underground pipe burst due to heavy snowfall or decrease in temperature. The water will slowly start moving out of the pipe. Gradually it will rise to the ground and can cause damage to your flooring, foundation etc. your carpet will be able to absorb the water up to certain level and at this point you realize about the occurrence of water burst. This is just one incident that can happen to anyone. There are so many such incidents that have already happened in the past. Apart from this water damage cleanup can also cause damages in the means of flood due to heavy rainfall, if the hurricane hits the shores and many more. Such incidents can cause lot of fire & flood restoration and destruction to building. This water can also cause clean fire damage to other machines in the house. You will not be able to stop the incoming water since it is coming from a powerful source.
The best option to get the things done is by calling a clean fire damage service immediately rather than trying to get things done by ourselves. The restoration team will provide the best and speedy service since they have got training for doing all these activities. You can search online to check for a restoration service. fire & flood restoration is one of the emergency team functioning 24 hours a day in order to help the people to fix the problem by cleaning and repairing the damaged parts.
If you have an insurance coverage for household, then you are partly lucky. Still it can cause problem for those who doesn’t have an insurance coverage or the plan doest cover these clean fire damage and the restoration works. The best approach is to try avoiding all the manageable damages by checking and cleaning the entire house on a regular.



Rexriely is a leading service provider for water damage cleanup. You should be getting enough details about flood emergency a prospect to follow up with them instantly and easily.

NE Ohio's "Paramedics of Property Damage"

866-944-7876

Emilio Soli, George Cruz - Managing Partners

PuroClean's George Cruz Named 2010 Cleveland Hispanic Businessman of the Year

George Cruz - Managing Partner

Since launching Cleveland’s PuroClean Professional Services, part of the nation’s fastest growing property emergency franchise, three years ago, co-owner George Cruz has seen business increase by more than 300 percent. Recognizing his impressive start, along with his dedication to the community, the Ohio Hispanic Chambers of Commerce honored Cruz as the 2010 Cleveland Hispanic Businessman of the Year.

Each year, the Ohio Hispanic Chambers of Commerce (through the local chambers in Ohio) recognizes area professionals who exemplify leadership, dedication and commitment to the Hispanic community. This is the second consecutive year Cruz has been honored by the Hispanic Chamber of Commerce. Last year Cruz and his business partner Emilio Soli, were named Male Entrepreneurs of the Year by the Northeast Ohio Hispanic Chamber of Commerce (NEOHCC).

“Having grown up in Northeast Ohio, this award is meaningful on both a personal and professional level,” Cruz said. “It is especially gratifying considering we have only been in business for just under 3 years.”
The mission of the Northeast Ohio Hispanic Chamber of Commerce, part of the Ohio Hispanic Chamber of Commerce, is to educate and provide opportunities to local Hispanic entrepreneurs so their businesses are equipped for growth and success. Services they offer include business plan writing assistance, financial analysis, business start-up counseling and information on contract and bid opportunities.

Cruz and Soli, former colleagues in the corporate world, decided to open the PuroClean franchise together after losing their jobs in the economic downturn. PuroClean, known as the nation’s “Paramedics of Property Damage,” shows up on the scene of property disasters to take the necessary steps to bring the situation under control and prevent it from becoming worse. PuroClean certified technicians provide emergency services to restore properties damaged by water, fire, smoke, mold, and biohazard events.
“We had one employee when we started and now we have 10,” Cruz said. “We started out in a small storage unit and now we work out of a 4,000-square-foot facility. “There is still so much more room for growth, but this recognition further shows us we’re on the right track.”
PuroClean Professional Services has been a member of the Northeast Ohio Hispanic Chamber of Commerce since early 2008. Since then, Cruz and Soli have made a tremendous impact on the community, working to provide jobs and services to the large Hispanic population in Northeast Ohio. For more information about PuroClean Professional Services, please call 440-748-7876 or visit www.PuroCleanProServices.com

About The Northeast Ohio Hispanic Chamber of Commerce (NEOHCC)

The Northeast Ohio Hispanic Chamber of Commerce has been in existence for over 27 years. The organization’s mission is to promote and support the domestic and international economic development of Hispanic businesses and individuals, and to serve as a link between non-Hispanic entities and the Hispanic market.

 
 
 

www.PuroCleanProServices.com

866-944-7876

NE Ohio's "Paramedics of Property Damage"

5 Dimensions of Customer Service for Any Business

Dimensions of Customer Service

 

Customer service is the lifeblood of any business. You can reduce rates and slash prices to bring in as many new customers as you want, but unless you can retain some of those customers, your business won't be profitable for long.


We would like to share some interesting results from a national poll regarding the five most important elements of customer service.

5 Most Important Dimensions of Customer Service

1. Reliability
a. Do what you say you're going to do.
b. Do it when you say you're going to do it.
c. Do it right the first time.

2. Responsiveness
a. Answer your calls or respond in a timely fashion. But mainly, answer your calls so I can speak to a live person.
b. Speed. Respond quickly so I feel reassured.

3. Valued
a. Make people feel as though they are your most important customer. Don't say or imply you are too busy with anything or anyone else. Make their concern your only priority.

4. Empathy
a. "I'm sorry for your experience.... So that I can help you better, would it be okay if I ask you a few questions?" The sincere use of empathy reassures people you care and puts them at ease.

5. Competency
a. Knowledge and exeperience is a necessity for any reputable business to be taken seriously.

PuroClean Professional Services
NE Ohio's "Paramedics of Property Damage
866-944-7876