Flooded Basement Cleanup in the Cleveland Area of Ohio

We provide emergency cleanup and repair services for flooded basements to help return your property to normal as fast as possible. We have been Northeast Ohio's leader in disaster recovery, with one sole focus, complete customer satisfaction. Our teams of IICRC technicians are experts in cleaning up wet, water damaged basements. Using state of the art equipment we can begin to extract water and create a cleanup plan of action even with severe flooding damages.



Property disasters can come in all shapes and sizes. Water damage to your home is often caused by a mechanical breakdown such as a burst pipe or broken sump pump. During these cases water damage can be minimal or severe, depending on how long the breakdown goes unnoticed. During heavy rains and severe storms, the potential for basement flooding grows exponentially. Sometimes owning a basement often involves the challenges of unwanted water.

Property owners who live in areas with a larger potential for home flooding are encouraged to explore flood insurance to protect their contents. Unexpected basement floods can quickly cause thousands of dollars in property damages to your home and contents.

Cleaning up and repairing a water damage basement as soon as possible is highly recommended. The best way to ensure your property does not have long term problems such as mold or mildew is to have the water damages cleaned up quickly and the damaged area dried out thoroughly. Removing the excess moisture is a critical part of the cleanup process as it is the best defense against mold growth. From flood and storm water to a faulty household appliance, unwanted water is one of the greatest threats to your property. PuroClean has the experience, technology and response you need to restore your property and get your life back on track.
If you hire cleanup or repair contractors, be sure they are qualified. Be wary of people who drive through neighborhoods offering help. Check references.

Call 866-944-PURO (7876)
When engaging in the disaster scene yourself, and fter the water/sewage has receded, make certain all electrical equipment has been completely disconnected. Flush the floors and walls with water from a hose and then wash the floors and walls with detergent and hot water. Wear plastic disposable gloves and clothing that can be discarded.

The Holiday Season Brings Added Fire Risks

The Holiday Season is associated with family get-togethers, great family meals, and beautiful home decorations including lights, candles, and Christmas trees.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires, with Thanksgiving the peak day of the entire year. Nearly all cooking fires start with the ignition of food or cooking oil. Other items normally found in a kitchen help feed the fire - such as cabinets, paper, plastic, and curtains. In 2006, U.S. fire departments responded to 112,500 home structure fires. These fires caused nearly $7 billion in direct property damage. Cooking fires accounted for 40% of all reported home fires. Twelve percent of the fires occurred when something flammable was left too close to cooking equipment.

The CDC and the National Fire Protection Association recommend:
• Stay in the kitchen when cooking. If you must leave the kitchen for any reason, turn off the stovetop.
• If you are simmering, baking, roasting, or boiling food, check it regularly. Remain in the home while food is cooking, and use a timer to remind you to check the food.
• Wear short, close fitting sleeves when cooking. Loose clothing can easily catch fire.
• Never use water to extinguish a cooking fire.
• If oil starts to boil, remove it from the heat source. Simply lowering the heat will not reduce the temperature fast enough.
• Be careful not to overfill pots with oil. You need room in the pan to add food. Overflowing oil can easily catch fire.
• If oil catches fire, use an oven mitt to carefully slide a lid over the pan to smother the fire.
• If oil has overflowed and is burning, get everyone out of the house and call the fire department from outside.
• Keep towels, bags, plastic, and food packaging away from flame and heat.
• Never cook when under the influence of alcohol, drugs, or medication.
• Install smoke alarms if a home does not have them.
• Test smoke alarms monthly and replace batteries as needed.

According to the National Fire Protection Association, Christmas trees (both real and artificial) are the first items ignited in an estimated 300 reported home structure fires per year.

The U.S. Fire Administration offers the following fire safety tips for homeowners:
• When decorating, be sure to use only lights rated for indoor use.
• Replace any lights that have worn, frayed, or broken cords.
• Always unplug Christmas tree lights before leaving the home or going to bed.
• Keep live trees moist by watering daily. Do not purchase a tree that is dry.
• Make sure the tree is at least three feet away from any heat source.
• Safely dispose of the tree when it begins dropping needles - dried out trees are highly flammable.
• Make sure artificial trees are fire retardant.
• Place the tree near an outlet to avoid running long extension cords.
• Do not burn a Christmas tree in a fireplace. They are practically explosive.

Candles around the home often invoke a warm holiday spirit, but they are a significant fire hazard - and a leading cause of residential fires! If you choose to set the mood with candles, use extreme caution.

The National Candle Association recommends:
• Always keep a burning candle within sight - never leave it unattended.
• Never burn a candle near anything that can catch fire.
• Always use a candleholder specifically designed for candles and place on a stable, heat-resistant surface.
• Make sure a candle is completely extinguished and is no longer glowing before leaving it.
• Never use a candle as a night light.

In the event a fire should occur, it is important for property owners to know what to do, what not to do, and who to contact once it is extinguished. PuroClean, known as The Paramedics of Property DamageTM, is a professional mitigation company specializing in property remediation after a home or commercial structure is damaged by fire and smoke. Fire, along with the resulting smoke and soot, can rapidly harm household items - even after the fire has been extinguished. It is imperative to seek help immediately from a professional restoration company such as PuroClean to prevent further damage.

Regardless of the circumstances - dealing with fire/smoke damage, water damage, or mold remediation - call us with questions/concerns.
Good luck and enjoy the holidays!

Mold Inspections, Testing, and Removal

PuroClean offers professional Mold Inspection, Mold Testing, and Mold Removal Estimates in the greater Cleveland & Akron metropolitan areas.

Call us toll free: (866) 944-PURO (7876) to schedule an appointment.

Professional Mold Inspection: PuroClean works with you to help determine the source of the moisture and how to correct the problem. PuroClean uses professional meters to detect moisture levels in the air (humidity) and in contents/structure. Addressing the moisture issue causing the mold problem is the most important step in the mold remediation process. PuroClean will provide you a detailed line-item mold removal estimate for consideration and possible review with your insurance company.

Mold Testing: PuroClean will take several air and surface samples and submit them to an independent AIHA certified laboratory for mold analysis. A professional laboratory report will be provided to you detailing the mold (spore) type and count for each sampled surface and/or area. An outdoor air sample will be taken as well for reference. PuroClean will review the report with you in detail and answer any questions regarding the results.

Mold Removal: Upon your acceptance of PuroClean’s mold removal estimate, certified technicians will:

· Contain the affected area(s) and place under negative pressure with HEPA filtration.
· Remove and/or clean the affected contents and structure as needed (Mold Remediation).
· Apply an anti-microbial agent (fungicide-biocide) to the affected area(s).
· Professionally dehumidify and dry the affected area(s) as needed.
· Submit complete job estimate, photos, and invoice directly to insurance company if applicable.

Prices:

· Professional Inspection & Mold Removal estimate preparation only: $135
· Professional Mold Testing, Inspection, and Mold Removal estimate preparation: $275
· Professional Mold Removal (Remediation) & Professional Drying (as needed): Varies by job

Water Damage Can Occur at the Most Inopportune Times

Water damage may occur as a result of fire damage, broken pipes, blocked drains, malfunctioning appliances, storms and other causes. The appropriate treatment depends on the nature of the damage. Some water carries contaminants and should be considered hazardous. Whatever the origin, the prospects for restoration depend largely on the speed with which your building and personal property can be dried. Even clean water can generate mildew and other bacterial growth if neglected.

Do's:

• Ventilate wet areas. In summer, turn on air conditioning to accelerate drying. In winter, alternate cycles of opened windows and heating.
• Remove standing water from flat surfaces by sponging and blotting.
• Take up saturated rugs and carpets when hardwood floors are at risk.
• Stay out of rooms where ceilings are sagging from retained water.
• Remove lamps, telephones and decorative items from wet furniture tops.
• Open drawers and cabinet doors for interior drying, but do not force open stuck drawers or doors.
• Freeze valuable books and documents to retard mildew growth until drying can be performed.
• Place aluminum foil squares, china saucers or wood blocks under furniture legs to avoid staining carpet.

Dont's:

- Operate TV's, vacuums or other appliances while standing on wet carpet or floors, especially not on wet concrete floors. Serious injury may result.
- Use heat to dry closed building interiors. Mildew and expanded moisture changes may result.
- Leave wet fabrics in place. Space them apart and dry as soon as possible.

Hopefully you haven't struggled with this type of hazard. If you have any questions please let me know or visit my website at www.PuroCleanProServices.com

Vandalism is Something Occurring in Vacant Homes: Quick Do's and Dont's

From our experience, vandalism often involves spray paint on walls, defacement of furnishings and the spread of noxious substances. Vandalism is one of the most difficult forms of damage to restore. Prompt action can often minimize the effect of vandalism and make restoration more successful.

Do's

• Hose down or wash egg damage from building exteriors as soon as possible.
• Vacuum glass particles from carpet and upholstery.
• Save containers and spray cans that may reveal the composition of inks and pigments.
• Save all wood chips and fragments from furniture, porcelain or art object.

Dont's

• Attempt to remove ink, paint or cosmetic stains; they can be permanently set if not handled properly.

Let me know if you experienced any of this yourself. If you have any additional questions or concerns, check out our website at www.PuroCleanProServices.com

Cleveland & Akron Experts Offer Tips to Reduce Losses from Water and Storm Damage

'Paramedics of Property Damage' Help Relieve Stress of Local Property Owners Suffering from Property Damage

Home owners suffering from water damage are faced with an extremely stressful experience. PuroClean, part of the nation’s fastest growing property damage remediation franchise, is prepared to immediately restore property, relieving the stress of property owners during an extremely vulnerable time.


Water loss and damage is a real threat for property owners. In fact, according to the Insurance Information Institute in the last year, 22 per 1,000 households have entered a claim for water related damage. "These situations are more common than most people think," said George Cruz, owner of PuroClean. "Water damage can often result from weather, such as storms or melting snow, or more often, from common household malfunctions such as pipe leaks, washing machine malfunctions or other plumbing problems."


To help minimize loss, and prevent further damage while technicians from PuroClean are en route, Cruz suggests property owners follow these guidelines:


Insurance

o Call your agent.

o Take photographs of the damage.

o Keep all receipts from hotel stays, home repair materials, etc.


Plumbing

o Check pipes on well pumps and irrigation systems.

o If sewage is backing up in the shower or under the toilet, your whole system is backed up. Call a professional and don’t use other sinks or toilets.


Roofing

o If the neighbor’s roof is missing shingles after a storm, you can assume that yours probably is, too.

o If only a few shingles are gone, try to cover the area with a garbage bag. o If you have a large area of ripped tar paper or wood, cover it with a tarpaulin and call a roofer immediately.


Electric

o Most damage to electrical systems comes from water.

o Appliances exposed to water should be serviced before being used again.

o Check for sparks or frayed wires if wires are exposed call an electrician and do not turn on the power.

o If it appears that water has infiltrated your breaker box, call an electrician.

o Avoid fallen and dangling wires or metal fences.

o If a limb has fallen on a power line, turn off the power and call the utility company.

o If a fallen limb touches your property, it becomes your responsibility, but you should not attempt to clear them as they may be tangled in power lines. Call an electrician.


Flooding (Take these steps to minimize damage before the restoration professional arrives.) o Throw out all food, including canned goods, medicines and cosmetics that have been touched by flood water.

o Keep a photographic inventory of anything that must be thrown out.

o Don’t take pets into a flooded area and never let them drink standing flood water.


Miscellaneous

o Turn on air conditioner if damage occurs in summer.

o Move valuable paintings, art objects and photos to a safe, dry place.

o Open closet doors, furniture drawers and luggage to aid in drying.

o Remove any wet fabrics and dry immediately.

o Hang furs and leather goods to dry separately at room temperature.

o Stay out of any rooms where the ceiling is sagging from trapped water.

o Turn off the breaker before unplugging appliances.


About PuroClean

PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of over 240 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean certified technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. In 2008, PuroClean trained over 7,200 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact George Cruz at 866-944-PURO(7876) or visit http://www.purocleanproservices.com/.

What to Do ... and Not to Do in a Water Emergency

Nation’s Experts Advise Property Owners How to Reduce Damage from Water-Related Emergencies

According to the Insurance Information Institute, water damage related incidents resulting from leaks and other “wet” mishaps are the No. 1 reason homeowners file claims with their insurance companies. Property owners can actually minimize damage and significantly reduce safety risks by following expert advice from PuroClean, part of a leading national franchise that specializes in mitigation and restoration services for water, mold, fire, trauma events and other types of losses.

As the “Paramedics of Property Damage,” PuroClean arrives at the scene of a loss and takes the necessary steps to bring the situation under control, preventing it from becoming worse, and finally providing restoration services to help put the property back to pre-loss condition.

“No one thinks that a water damage crisis could ever happen to them, but the unfortunate truth is that every American is impacted by water damage at some point in their life,” said George Cruz, owner of PuroClean. “Most people don’t realize the magnitude of a water-related disaster, and that there are actually some measures they can take themselves before we arrive to protect themselves and their property from further loss.”

To help minimize loss, and prevent further damage while technicians from PuroClean are en route, Cruz suggests property owners follow these guidelines:

- Remove as much water as possible by mopping and blotting the saturated area.

- Wipe furniture to remove excess water

- Place Aluminum foil between furniture legs and wet carpet.

- Prop up wet furniture cushions for even drying

- Lift drapes off flooring, loop through a coat hanger and hang on curtain rod

- Remove wet area rugs

- Turn on air conditioner if damage occurs in summer

- Move valuable paintings, art objects and photos to a safe, dry place

- Open closet doors, furniture drawers and luggage to aid in drying

- Remove any wet fabrics and dry immediately.

- Hang furs and leather goods to dry separately at room temperature

- Stay out of any rooms where the ceiling is sagging from trapped water

- Turn off the breaker before unplugging appliances

Do Not

- Use your household vacuum to remove the excess water

- Use electrical appliances while standing on wet flooring or carpets

- Enter a room where electrical cords are in water

- Wait to call for professional help. The longer you wait, the more damage will occur

Services provided by PuroClean include water damage restoration, odor control, fire and smoke restoration, sewage clean-ups, debris removal, water extraction, sanitization, crawl space drying, trauma restoration, emergency board-ups, structural drying, wind damage, disinfecting, mold removal and basement drying.

PuroClean’s technology allows people to repair their homes and regain their lives after a disaster. Quickly providing the insurance community and property owners with disaster restoration and mitigation services, PuroClean minimizes loss and prevents additional damage from mold, soot, smoke and odors to structure and contents.

About PuroClean

PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of over 230 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. In 2007, PuroClean trained over 3,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact George Cruz at 866-944-PURO(7876) or visit http://www.purocleanproservices.com/

Cold Weather Can Lead to Frozen Pipes, Property Damage

PuroClean's Paramedics of Property Damage Provide Tips on How to Prevent Frozen Pipes

As winter weather sets in, and cold temperatures cause water to freeze and expand, homeowners are at a risk of damage from frozen pipes. Whether a pipe is plastic or metal, it cannot withstand the pressure caused by the expansion of freezing water.

According to the American Red Cross, pipes that freeze most frequently are those that are exposed to the severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Also, pipes that run against exterior walls that have little or no insulation are also subject to freezing. Pipe freezing is a particular problem in warmer regions where pipes often run through uninsulated or underinsulated attics or crawl spaces.

PuroClean, known as “The Paramedics of Property Damage,” is a professional mitigation company specializing in property restoration and responding to water damage emergencies that can be caused by frozen pipes. George Cruz, owner of PuroClean serving Greater Cleveland and Akron, says, “This time of year, we experience an increased number of property emergencies due to frozen pipes.”

To help property owners reduce the risk of frozen pipes, Cruz provides property owners with the following tips:
- Make sure all pipes in unheated areas are insulated

- When it is extremely cold outside, let cold water drip from the faucet because running a small amount of water helps prevent pipes from freezing

- Keep the heat on if you are going away during cold weather

- Keep the thermostat set at the same temperature both during day and night

- Add insulation to basements, attics and garages to maintain higher temperatures

About PuroClean

PuroClean is a leader in property damage restoration and has earned the trust of property owners, insurance professionals and home service providers throughout the United States and Canada since 2001. Backed by a comprehensive network of over 230 franchise offices and a national training and business support center, each PuroClean office responds promptly to property emergencies demonstrating a high degree of professionalism and compassion. PuroClean technicians are thoroughly screened, insured and trained in utilizing the latest in mitigation technology and procedures throughout the remediation process while operating under a strict code of ethics. In addition to serving the needs of property owners, PuroClean offers hundreds of continuing education classes each year to insurance professionals and property service providers nationwide. In 2007, PuroClean trained over 3,500 insurance professionals nationwide helping them earn their continuing education credits. For more information on PuroClean, please contact George at 866-944-PURO(7876) or visit

www.PuroCleanProServices.com